SHIPPING AND RETURNS
INFORMATION FOR INTERNATIONAL ORDERS
Estonia - 0 EUR (Itella), 3.50 EUR (Omniva)
Finland - 4 EUR (Itella), 9 EUR (Posti OY)
United States and Canada - 20 EUR (National Post)
China, Hong-Kong, Japan, South Korea, Taiwan - 20 EUR (National Post)
Europe - Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Sweden, UK , Portugal, Spain, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Macedonia, Malta, Moldova, Romania, Russia, Serbia, Slovakia, Slovenia- 9 EUR (National Post)
Norway, Switzerland - 10EUR (National Post)
Australia, New Zealand - 14EUR (National Post)
Rest of world zone 1 - Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, India, Iraq, Israel, Jordan, Kuwait, Lao People's Democratic Republic, Lebanon, Macao, Maldives, Mongolia, Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Syria, United Arab Emirates, Vietnam, Yemen - 20 EUR (National Post)
Rest of world zone 2 - Albania, Andorra, Antigua And Barbuda, Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Chile Colombia, Costa Rica, Dominican Republic, El Salvador, Equatorial, Guinea, French Guiana, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Mexico, Montenegro, Netherlands, Antilles, Nicaragua, Panama, Paraguay, Peru, Suriname, Trinidad and Tobago, Turkey, Uruguay, Venezuela, British Virgin Islands - 20 EUR (National Post)
Rest of world zone 3 - Algeria, Angola, Armenia, Azerbaijan, Belarus, Botswana, Burkina Faso, Burundi, Cape Verde, Chad, Congo, Congo, Côte d’Ivoire, Eritrea, Ethiopia, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Guinea, Guinea Bissau, Kazakhstan, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritius, Morocco, Mozambique, Namibia, New Caledonia, Nigeria, Papua New Guinea, Republic of Cameroon, Reunion, Rwanda, Senegal, Seychelles, Somalia, South Africa, Swaziland, Tanzania, Timor Leste, Togo, Tonga, Tunisia, Uganda, Ukraine, Zambia, Zimbabwe - 20 EUR (National Post)
These shipping rates refer to National Post. Transit time up to 14 working days.
Shipping rates are not inclusive of import fees that could be charged when the package reaches your destination country.
Free Shipping on all orders above 200€*
Mardikas ja Põrnikas OÜ (OliverMartin) will not be held liable for any non-compliance or delay on the grounds of force majeure. Delivery times could be longer if there are delays during times such as Christmas or bad weather or pandemia. If your order is very urgent please email us.
RETURNS & REFUNDS
Returns should be sent to the following address:
Mardikas ja Põrnikas OÜ
Ehitajate tee 110B
If you are not happy with your items we are happy to exchange them for a different one. In this case please contact us via e-mail firstname.lastname@example.org and inform us about the order number, order reference and item(s) that you wish to exchange. All replacement fees shall be borne by OliverMartin online store.
DAMAGED IN TRANSIT / DEFECTIVE PRODUCTS
We will replace a faulty item if a replacement is in stock and available. If you wish to be sent a replacement, please make your request clear when contacting us at email@example.com about the fault. Returns of faulty goods must be returned to us within 14 days of being received by you.
Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items will take place as soon as possible, 5 days period after receiving the returned products. In case we cannot offer you a replacement, you will have the choice of receiving a credit note or a refund to the original purchaser’s bank account used for the order in question to the value of the item at the time of purchase and any shipping costs incurred.